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Core documents

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Users & drivers

Passenger conditions Driver conditions Security

Help & rights

FAQ PQR — Petitions, complaints & claims Contact Cookie Policy Delete account
  1. Legal Center
  2. Passenger Terms — XISTI
v2026-08-legal-v2 Updated 2026-08-11 XISTI Tecnología S.A.S.

Passenger Terms — XISTI

Conditions for passengers using XISTI to request trips, deliveries, haulage, and shared rides with independent drivers.

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Version: 2026-08-legal-v2 · Last updated: 2026-08-11

Passenger Terms and Conditions

By using XISTI as a passenger, you agree to provide accurate information, use the platform lawfully, and enter into direct agreements with independent drivers for the requested service.

XISTI facilitates connection, fare negotiation, payment processing, and trip coordination. You are responsible for verifying driver credentials, following safety guidelines, and complying with local regulations. Cancellations and refunds follow the rates and policies displayed in the app at the time of booking.

For full passenger obligations, prohibited conduct, and dispute procedures in Spanish, refer to the complete document linked below.

The authoritative full text of this document is available in Spanish: Ver versión en español.

XISTI document · version 2026-08-legal-v2 · last updated 2026-08-11. Using the platform implies acceptance of Legal Center documentation.

© 2026 XISTI. All rights reserved.

XISTI is a technology platform connecting users with independent drivers. It does not provide transportation services or operate as a carrier.

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